**Privacy Policy for Polskie Wojaże Travel Agency**

Polskie Wojaże Travel Agency, located at 12 Ulica Kwiatowa, Kraków, Małopolskie, 31-001 Poland, is committed to protecting the privacy of individuals who visit our site and use our services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

**Data Controller**

Polskie Wojaże Travel Agency is the data controller responsible for your personal data collected through our site.

**Information We Collect**

We collect various types of information from and about you, including:

• **Personal Data You Provide:** This includes information you provide when you:
  • Request a quote or book a vacation package, guided tour, cruise, airport transfer, or travel insurance. This may include your name, address, email address, phone number, passport information, travel dates, payment information, and travel preferences.
  • Create an account on our online platform. This may include your username, password, and profile information.
  • Contact us with inquiries or requests. This may include your name, email address, and the content of your communication.
  • Subscribe to our newsletter or marketing materials. This may include your name and email address.
  • Participate in surveys or contests. This may include your name, contact information, and survey responses.
• **Automatically Collected Data:** When you visit our site, we may automatically collect certain information about your device and browsing activity, including:
  • IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Pages visited
  • Dates and times of access
  • Cookies and similar tracking technologies (see our Cookie Policy below)

**How We Use Your Information**

We use your personal data for the following purposes:

• **To Provide and Improve Our Services:**
  • Processing your bookings and reservations for vacations, tours, cruises, airport transfers, and travel insurance.
  • Providing you with customer support and responding to your inquiries.
  • Personalizing your experience on our online platform.
  • Improving our site and services based on your feedback and usage patterns.
  • Administering your account.
• **To Communicate with You:**
  • Sending you booking confirmations, itinerary details, and travel updates.
  • Responding to your questions and requests.
  • Sending you newsletters, marketing materials, and promotional offers (with your consent, where required).
• **To Comply with Legal Obligations:**
  • Complying with applicable laws, regulations, and legal processes.
  • Responding to requests from government authorities.
• **For Legitimate Business Interests:**
  • Analyzing trends and patterns to improve our services.
  • Preventing fraud and protecting our rights.
  • Ensuring the security of our site and services.

**Data Sharing and Disclosure**

We may share your personal data with the following categories of recipients:

• **Service Providers:** We may share your information with third-party service providers who assist us in providing our services, such as:
  • Airlines, hotels, tour operators, and other travel providers.
  • Payment processors.
  • IT service providers.
  • Marketing and advertising agencies.
• **Legal Authorities:** We may disclose your information to law enforcement agencies, government authorities, or other legal entities if required by law or legal process.
• **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

We will only share your personal data with third parties who agree to protect your information in accordance with this Privacy Policy and applicable data protection laws.

**Data Security**

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data.
• Firewalls and intrusion detection systems.
• Regular security assessments and audits.
• Employee training on data protection practices.

**Data Retention**

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including:

• As long as you have an account with us.
• As long as necessary to process your bookings and provide you with our services.
• As long as required by applicable laws and regulations.

**Your Rights**

Under the GDPR and other applicable data protection laws, you have the following rights regarding your personal data:

• **Right to Access:** You have the right to request access to your personal data that we hold.
• **Right to Rectification:** You have the right to request that we correct any inaccurate or incomplete personal data.
• **Right to Erasure:** You have the right to request that we erase your personal data under certain circumstances.
• **Right to Restriction of Processing:** You have the right to request that we restrict the processing of your personal data under certain circumstances.
• **Right to Data Portability:** You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• **Right to Object:** You have the right to object to the processing of your personal data under certain circumstances, including processing for direct marketing purposes.
• **Right to Withdraw Consent:** If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.
• **Right to Lodge a Complaint:** You have the right to lodge a complaint with a supervisory authority if you believe that we have violated your data protection rights.

To exercise any of these rights, please contact us at the address listed above.

**Cookie Policy**

Our site uses cookies and similar tracking technologies to enhance your browsing experience and provide you with personalized content. Cookies are small text files that are stored on your device when you visit our site.

We use the following types of cookies:

• **Strictly Necessary Cookies:** These cookies are essential for the operation of our site and cannot be disabled.
• **Performance Cookies:** These cookies collect information about how you use our site, such as which pages you visit and how long you spend on each page.
• **Functionality Cookies:** These cookies allow our site to remember your preferences and provide you with personalized content.
• **Targeting Cookies:** These cookies are used to deliver advertisements that are relevant to your interests.

You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our site.

**Third-Party Websites**

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

**Changes to this Privacy Policy**

We may update this Privacy Policy from time to time. We will post any changes on our site and update the date at the top of this Privacy Policy. Your continued use of our site after any changes constitutes your acceptance of the revised Privacy Policy.

**Contact Us**

If you have any questions or concerns about this Privacy Policy, please contact us at:

Polskie Wojaże Travel Agency 12 Ulica Kwiatowa, Kraków, Małopolskie, 31-001 Poland